Contact & appointments

Ready when you are. Appointments, clinic enquiries and referrals are handled by Vision Eye Institute, Chatswood.

Vision Eye Institute
Chatswood

Request an appointment with Dr Chen

Vision Eye Institute will confirm your appointment after you submit your request. You can also phone the clinic below.

The request form is not for emergencies. If you need urgent assessment, phone 02 9424 9999.

Phone 02 9424 9999

Address
Level 3, 270 Victoria Avenue
Chatswood NSW 2067

Monday–Friday, 8 am–5 pm

Open in Google Maps

Still exploring?

Start with the care area that brings you here.

A couple arriving at the clinic reception desk

Cataract care Retina care What to expect

Urgent retinal concerns
New flashes, a sudden increase in floaters, a shadow or curtain, or sudden loss of vision need urgent assessment. Phone 02 9424 9999 directly. If the clinic is closed or you cannot be seen promptly, attend your nearest emergency department.

How do I get to Vision Eye Institute Chatswood?

The clinic is on Level 3, 270 Victoria Avenue, Chatswood, and the building has lift access. It is about 15 minutes’ drive from the Sydney CBD and an 8–10 minute walk from Chatswood Station.

The entrance to 270 Victoria Avenue, Chatswood, with the Vision Eye Institute sign — The entrance at 270 Victoria Avenue. Take the lift to Level 3.

By Metro and train

Chatswood Station is about 600 metres away, an 8–10 minute walk along Victoria Avenue.

M1 Metro North West & Bankstown Line: Macquarie Park, Epping and the north-west; Crows Nest, North Sydney and the CBD.
T1 North Shore & Western Line: Gordon, Hornsby and Berowra; North Sydney, the CBD, Strathfield and Parramatta.
T9 Northern Line: the CBD, Strathfield, Epping and Hornsby.
Central Coast & Newcastle Line: only some services stop at Chatswood (many run via Epping instead), so check your train.

Metro trains normally use Platforms 2 and 3; Sydney Trains and Intercity services use Platforms 1 and 4. Platforms can change during trackwork.

By car or taxi

Taxi and rideshare drop-off

Taxis and rideshare services such as Uber can drop you off outside the clinic on Victoria Avenue or in the building’s car park driveway.

Parking

Free for 2 hours at Chatswood Chase shopping centre, across the road about 300 metres from the clinic.
3 hours free for Willoughby council-area residents who register for Chatswood Chase ticketless parking.
Disability permit holders get an extra free hour at Chatswood Chase after registering.
On-street parking within a short walk is mostly timed or metered, and spaces are limited. Check the signs: time limits can be shorter than your appointment, especially if you need dilating drops. Metered spaces can be paid with the NSW Government Park’nPay app.

By bus

Buses stop on Victoria Avenue near Chatswood Chase, a short walk from the clinic.

Bus timetables

Access

A lift goes to Level 3 for people with limited mobility.
A small number of disabled parking spaces are in the building’s basement car park.
If you need help getting to the clinic, phone 02 9424 9999 before your visit.

Print an appointment plan (PDF)

Check before you leave. Timetables and platforms can change, particularly during trackwork.

Plan your journey Travel alerts Open in Google Maps